get in touch with the museum

contact us

your feedback matters

If you’d like to get in touch with us following your visit to the Museum, we’d love to hear from you. We take all feedback on board in order to help us improve for the future. To get in touch, please email [email protected] 

Contact address

Black Country Living Museum
Tipton Rd
Dudley DY1 4SQ
0121 557 9643
[email protected]

Reg. charity no. 504481
Company reg. no. 01226321

Where to find us

For full information on getting here, click the ‘Getting here’ button.

General Museum Inquiries

General inquiries tel: 0121 557 9643
General inquiries email: [email protected]

Tickets and Booking Inquiries (including Educational bookings)

If you have questions regarding tickets, please contact Sales and Ticketing on:
Tel: 0121 520 8054 (lines open 10.00am-4.00pm, Monday-Friday)


If you have questions about the Museum’s collections or you wish to inquire about donating an object to us, please email [email protected].


If you have questions regarding your BCLM membership, please email [email protected] 


If you would like to inquire about filming at the Museum, please email [email protected] 

Marketing and communications

For questions about current or future BCLM campaigns and events, please email [email protected]