CAREERS

At Black Country Living Museum, you can enjoy a role with a difference. Every one of our colleagues supports our mission of sharing stories with heart, from making sure that our streets are clean to entertaining and informing our visitors. 

We are an equal opportunities employer. We believe in the power of diversity in all its forms. Our commitment to creating an inclusive and accessible recruitment process extends to all individuals, regardless of age, disability, gender, ethnicity, socioeconomic background, marital status, and caring responsibilities.

We actively encourage individuals from all backgrounds, including those from underrepresented groups, to apply. We believe that diversity is essential to achieving success and fuels creativity. 

Join us on our journey into the past and apply to one of our vacancies today.

What is AccessiBe?

We firmly believe that the internet should be available and accessible to everyone and we are committed to providing a careers page that is accessible to the broadest possible audience, regardless of ability. We have partnered with accessiBe to deliver accessibility tools for everyone to use.

To use these tools, please click on the pink circular accessibility icon in the bottom right corner of our careers page on Hireful.

get social

Alongside the careers page on our website, you can see all of the latest vacancy updates as well as testimonials and stories from the Museum on our dedicated Facebook page. 

A close up photograph shows a woman dressed in a grey coat wearing a beret that covers her brown curls. She's smiling and stands in front of recreated shops.

CAREERS

Whether you are looking to start your career within the heritage or charitable sector, or want to develop your existing professional experience, join us now and become part of an award-winning open-air museum with unique and rewarding opportunities.

VOLUNTEER

We have many volunteer opportunities across all different teams that vary in skill level and interests. Join our maintenance team to keep our site looking bostin’ or perhaps spend a few hours with the transport team, getting your hands dirty rebuilding a vintage vehicle.

A female Edwardian school teacher stands in front of a chalkboard that says: "Silence is Golden".

WORK EXPERIENCE

From collections and research, marketing and IT, finance and HR, through to maintenance and construction, we have a wide variety of work experience opportunities to suit different skills, qualifications and interests.

TESTIMONIALS

We pride ourselves on creating a safe working environment where colleagues can be inspired by their work and be passionate about building a career they are proud of, with endless opportunities.

Careers 

Answers to our most frequently asked careers questions are below, but if you can’t find the answer to your question our People & Culture team are happy to help. Email [email protected] or telephone 0121 557 9643.

Current vacancies

All of our current vacancies are listed on our careers page on Hireful.

If you spot a vacancy on our careers page that you would like to apply for, please click the ‘Apply now’ button. This will open an online application form that you can begin filling in with your details.

If you are viewing on desktop, the ‘Apply now’ button is located near the top right and the bottom left of the page. If you are viewing on mobile, the ‘Apply now’ button is located at the top and the bottom of the page.

Unfortunately, we do not accept speculative applications. If you don’t spot a relevant role from our current vacancies, we recommend that you sign up for our job alerts online to be notified of future vacancies tailored to your specified interests.

I can’t upload my documents

Our system currently only accepts files that are in .doc, .docx or .pdf format with a maximum size of 2MB. If you wish to upload a document, please ensure your files fit this criteria.

I can’t submit my application / move on to the next section

Our application form contains some mandatory fields; these are marked with an asterisk (*). Any incomplete fields will highlight in red if an attempt is made to submit an application with missing information and an error will appear at the end of the page reading “Please fill out all required fields”. If this is the case, please go back over your application and ensure all fields are filled in.

Something else

Please take screenshots or make a note of any error messages or codes that appear on your screen or device when you experience the issue. You can then contact our People & Culture team by emailing [email protected] or calling 0121 557 9643 and we will do our best to assist.

Yes, if you feel there are multiple vacancies suited to your skills, experience and interests, then you are welcome to apply. You will be able to make a unique application for each role you apply for. This includes registering your interest to volunteer.

Black Country Living Museum is an equal opportunities employer. We firmly believe that the internet should be available and accessible to everyone and we are committed to providing a careers page that is accessible to the broadest possible audience, regardless of ability. We have partnered with accessiBe to deliver accessibility tools for everyone to use. To use these tools, please click on the pink circular accessibility icon  in the bottom right corner of our careers page on Hireful.

We welcome individuals to submit their application in an alternate format, e.g. audio or video, to ensure equal access to our opportunities. If you’d like to make your application in an alternate format, please contact our People & Culture team by emailing [email protected] or calling 0121 557 9643.

Our People & Culture team are happy to assist. You can contact them by emailing [email protected] or calling 0121 557 9643.

Unfortunately, our system does not yet have the functionality to allow candidates to go back and view/edit their application. Once you have submitted your application you cannot make any changes to it or view its progress.

If you need to update your contact details or wish to check on your progress, please contact our People & Culture team by emailing [email protected] or calling 0121 557 9643.

To work with Black Country Living Museum, you must have the right to work in the UK. Please refer to the UK Government website to check if you require a VISA.

You will receive an acknowledgement email shortly after submitting your application to inform you it has been safely received. Once the vacancy closing date has passed, we aim to respond to all applicants within two weeks.

Anyone aged 16 or over is welcome to apply. Unfortunately, due to our insurance and safeguarding policies, we are unable to recruit anyone aged 15 or under.

If you’re interested in getting involved in other ways, please find out more about joining one of our Community Advisory Panels.

Work experience

We ask that you complete a Work Experience Request Form (download link) and send it to our team at [email protected] or People & Culture, Black Country Living Museum, Dudley DY1 4SQ.

Please ensure you provide as much detail as possible, including your preferred start and end dates, minimum days or hours required, and your main area of interest, so that our team can better determine how we can facilitate your request.

Please contact our People & Culture team by emailing [email protected] or calling 0121 557 9643.

We welcome individuals to submit their application in an alternate format, e.g. audio or video, to ensure equal access to our opportunities. If you’d like to make your application in an alternate format, please contact our People & Culture team by emailing [email protected] or calling 0121 557 9643.

There is no set minimum requirement, however there will be induction and training you will need to complete before you can fully take part in tasks or activities. We strive to offer a comprehensive experience so we therefore recommend a minimum of 5 days (or 30 hours).

You will receive an email within 5 working days after submitting your request to confirm it has been safely received. Your request is then forwarded on to the relevant departmental manager for consideration. We aim to respond to all applicants within two weeks after this point.

Our work experience programme is extremely popular which means that we are unfortunately not able to accommodate every request, however we respond to every applicant to inform them of the outcome.

Anyone aged 16 or over is welcome to apply. Unfortunately, due to our insurance and safeguarding policies, we are unable to recruit anyone aged 15 or under.

Volunteering

Anyone aged 16 or over is welcome to apply. Unfortunately, due to our insurance and safeguarding policies, we are unable to recruit anyone aged 15 or under.

We understand that it is your free time that you are offering so we try to be as flexible as we can.

For our front-facing roles we ask if you can be around during our ‘peak’ hours in the day, usually 10am – 3pm, to help enhance the visitor experience during our busiest times.

Specific timings are always discussed and agreed in advance with the volunteer manager for that area.

You can register your details online via our careers page on Hireful to be notified of suitable volunteer opportunities.

Yes, if you feel there are other vacancies suited to your skills, experience and interests, then you would be welcome to apply. You will be able to make a unique application for each role you apply for.

I can’t upload my documents

Our system currently only accepts files that are in .doc, .docx or .pdf format with a maximum size of 2MB. If you wish to upload a document, please ensure your files fit this criteria.

I can’t submit my application / move on to the next section

Our application form contains some mandatory fields; these are marked with an asterisk (*). Any incomplete fields will highlight in red if an attempt is made to submit an application with missing information and an error will appear at the end of the page reading “Please fill out all required fields”. If this is the case, please go back over your application and ensure all fields are filled in.

Something else

Please take screenshots or make a note of any error messages or codes that appear on your screen or device when you experience the issue. You can then contact our People & Culture team by emailing [email protected] or calling 0121 557 9643 and we will do our best to assist.

Black Country Living Museum is an equal opportunities employer. We firmly believe that the internet should be available and accessible to everyone and we are committed to providing a careers page that is accessible to the broadest possible audience, regardless of ability. We have partnered with accessiBe to deliver accessibility tools for everyone to use. To use these tools, please click on the pink circular accessibility icon  in the bottom right corner of our careers pages on Hireful.

We welcome individuals to submit their application in an alternate format, e.g. audio or video, to ensure equal access to our opportunities. If you’d like to make your application in an alternate format, please contact our People & Culture team by emailing [email protected] or calling 0121 557 9643.

We are very fortunate to have a very busy and successful volunteer programme, but unfortunately this can mean that it takes time for our team to carefully review each volunteer application and determine the most suitable voluntary opportunity for you. If we can identify an appropriate role for you then we will contact you with further information.

Contact us

If you have any questions about our current opportunities or our recruitment process, please don’t hesitate to contact our People & Culture team on 0121 557 9643 or by emailing [email protected].