EMPLOYEE TESTIMONIALS
"I fit the Museum and the Museum fits me"
With our ever-growing Museum family, our undeniable passion for celebrating values and building a dynamic workplace is stronger than ever. We pride ourselves on creating a safe working environment where employees can be inspired by their work and be passionate about building a career they are proud of, with endless opportunities.
Read what some of colleagues have to say and learn about their inspiring stories.

Simon
Researcher
After moving to the Black Country 10 years ago, Simon started out at the Museum on a 3-month contract and is still here six years on, successfully managing his freelance work with his career at the Museum. His work pattern at the Museum has enabled Simon to balance many aspects of his life, including his career, studies, and writing. He has completed his PhD and written a book.
“Since starting at the Museum it has opened a variety of options for me.”
“I work here 3-days a week because I’ve been studying, which has worked well for me as I can focus on freelance work too.”

Janet
Historic Character
Having retired from being a bookkeeper for 45 years, Janet joined the Museum as a volunteer with no experience but a simple interest in being around people. Her spirit and passion for telling stories was soon noted and she secured a paid role and a second career. Now, Janet works as a Historic Character informing our visitors and particularly school children, all about the Museum’s historic buildings. She has also taken part in the Museum’s TikTok.
“I did get the job in 2019 and I’ve never looked back, I absolutely love it. I wish I had done this 10 years ago."
“You go from 18-year-olds to 80-year-olds and we’re all in it together. Everyone accepts everyone for their quirks.”

Chris
Animal handler
Being born and bred in the Black Country, Chris has always had a love for animals especially horses. He was delighted that he could spend the last leg of his career working as an animal carer for the Museum. The job was ideal for Chris and he believes the Museum is a unique opportunity for everyone.
“Management is very good. They have supported me with my work”
“You can learn so much from all the different people and it’s a very friendly place to work.”
“I’ve always worked with horses and my family has always had horses; it was mainly a hobby so to now do this as my job is amazing.”

Joe
Grounds maintenance
Through the Kick-Start Scheme, the Museum was able to get Joe started in an area of work that he enjoyed, as a heritage gardener. After
the scheme ended, he was offered an apprenticeship and was able to continue working with the Museum. Joe is now hoping to carry on his work at the Museum and become a senior heritage gardener.
“They have really supported me – I am hoping to become a senior gardener.”
“‘I was on the [Kick-start] scheme looking for jobs like this and this job was the most suitable for me”

Jordan
Motor Mechanic
Jordan began his apprenticeship at the Museum after college. Prior to this, he had only worked on modern mechanics. Jordan’s wealth of knowledge and love for heritage cars has been developed through working here at the Museum. Through eight years of hard work his part time job that allowed him to work and study is now his full-time employment, and this job will eventually see Jordan's journey go full circle and begin teaching apprentices just as he once was.
“This job as this job has given me so much knowledge.”
“Great work environment at the museum.”

Kirsty
Food and Drink Manager
Kirsty couldn't imagine getting a job as cool or as awesome as at Black Country Living Museum. However, Kirsty soon realised this was not the case and she became part of the family instantly. Before her time at the Museum, Kirsty had qualified as a Veterinary Nurse but realised it wasn’t for her. She also had her own cake making business. She now works as a Food and Drink Manager and feels the Museum is a family as well as a workplace for her.
“I felt when I started at the Museum, that - it sounds really cheesy but - that I was meant to be here.”
“I just love it here. I fit the Museum and the Museum fits me.”
“It’s a flexible place to work, It just doesn’t feel like going to work, it’s like being with friends and family.”