When can I expect to hear from you?

Anyone aged 16 or over is welcome to apply. Unfortunately, due to our insurance and safeguarding policies, we are unable to recruit anyone aged 15 or under.

We understand that it is your free time that you are offering so we try to be as flexible as we can.

For our front-facing roles we ask if you can be around during our ‘peak’ hours in the day, usually 10am – 3pm, to help enhance the visitor experience during our busiest times.

Specific timings are always discussed and agreed in advance with the volunteer manager for that area.

You can view and apply for our current volunteer vacancies online. If you can’t see something you like, you can instead sign up to our mailing list to be notified of future volunteer opportunities that are better suited to your interests.

Yes, if you feel there are other vacancies suited to your skills, experience and interests, then you would be welcome to apply. You will be able to make a unique application for each role you apply for.

I can’t upload my documents

Our system currently only accepts files that are in .doc, .docx or .pdf format with a maximum size of 2MB. If you wish to upload a document, please ensure your files fit this criteria.

I can’t submit my application / move on to the next section

Our application form contains some mandatory fields; these are marked with an asterisk (*). Any incomplete fields will highlight in red if an attempt is made to submit an application with missing information and an error will appear at the end of the page reading “Please fill out all required fields”. If this is the case, please go back over your application and ensure all fields are filled in.

Something else

Please take screenshots or make a note of any error messages or codes that appear on your screen or device when you experience the issue. You can then contact our People team by emailing people@bclm.com or calling 0121 557 9643 and we will do our best to assist.

Black Country Living Museum is an equal opportunities employer. We firmly believe that the internet should be available and accessible to everyone and we are committed to providing a careers page that is accessible to the broadest possible audience, regardless of ability. We have partnered with accessiBe to deliver accessibility tools for everyone to use. To use these tools, please click on the pink circular accessibility icon in the bottom right corner of our careers pages on Hireful.

We welcome individuals to submit their application in an alternate format, e.g. audio or video, to ensure equal access to our opportunities. If you’d like to make your application in an alternate format, please contact our People team by emailing people@bclm.com or calling 0121 557 9643.