When can I expect to hear from you?

You will receive an email within 5 working days after submitting your request to confirm it has been safely received. Your request is then forwarded on to the relevant departmental manager for consideration. We aim to respond to all applicants within two weeks after this point.

Our work experience programme is extremely popular which means that we are unfortunately not able to accommodate every request, however we respond to every applicant to inform them of the outcome.

Related FAQs

We ask that you complete a Work Experience Request Form (download link) and send it to our team at people@bclm.com or to The People Team, Black Country Living Museum, Dudley DY1 4SQ.

Please ensure you provide as much detail as possible, including your preferred start and end dates, minimum days or hours required, and your main area of interest, so that our team can better determine how we can facilitate your request.

Please contact our People team by emailing people@bclm.com or calling 0121 557 9643.

We welcome individuals to submit their application in an alternate format, e.g. audio or video, to ensure equal access to our opportunities. If you’d like to make your application in an alternate format, please contact our People team by emailing people@bclm.com or calling 0121 557 9643.

There is no set minimum requirement, however there will be induction and training you will need to complete before you can fully take part in tasks or activities. We strive to offer a comprehensive experience so we therefore recommend a minimum of 5 days (or 30 hours).

Anyone aged 16 or over is welcome to apply. Unfortunately, due to our insurance and safeguarding policies, we are unable to recruit anyone aged 15 or under.

How can we help?